Assistant Restaurant Manager - Premium Dining & Operations Leadership

Jollibee Foods Corporation is seeking a dynamic Assistant Restaurant Manager to join our team in Bali. This role offers a unique opportunity to support the Restaurant Manager in overseeing operations and delivering exceptional dining experiences in our premium locations. With a focus on leadership and customer satisfaction, you will play a crucial role in ensuring our restaurants in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung thrive.

In this role, you will work closely with the Restaurant Manager to ensure smooth daily operations, including staff training, inventory management, and quality control. You will also be responsible for implementing and enforcing standard operating procedures to maintain high standards of service and hygiene. This position is ideal for a proactive leader who is passionate about food service and committed to delivering outstanding customer experiences.

📋 Tanggung Jawab Pekerjaan

• Assist the Restaurant Manager in overseeing daily restaurant operations, including staff scheduling and performance management.
• Conduct regular staff training sessions to ensure high standards of service and hygiene.
• Monitor inventory levels and ensure timely restocking to maintain food quality and availability.
• Implement and enforce standard operating procedures to ensure consistent service quality.
• Handle customer complaints and feedback to maintain high levels of customer satisfaction.
• Collaborate with the kitchen staff to ensure timely food preparation and delivery.
• Assist in conducting regular inspections to ensure compliance with health and safety regulations.
• Support the Restaurant Manager in planning and executing special events and promotions.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a leadership role within the foodservice industry.
• Proven ability to manage and mentor a team of 10-20 employees.
• Strong knowledge of food safety and hygiene regulations.
• Experience with POS systems such as Micros, NCR, or similar.
• Certification in food safety and hygiene (e.g., ServSafe, HACCP) is a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment.
• Fluent in both English and Bahasa Indonesia.

🛠️ Keahlian

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